WHY FREIGHT TRACKING?
As a result of just-in-time planning, customers want to know where
their shipments are at a moments notice. They now specify where, how, and
when they want their product delivered. This creates higher performance
expectations on carriers.
In order to achieve higher performance expectations, more sophisticated
information technology is required. It is faster access to information
about the location of shipments that creates the ability to achieve higher
performance expectations. Information is the single element that links
the various steps of the delivery chain together. Bar codes represent
the means of tracking shipment location. As a by-product of this information,
business processes can be reengineered to improve process and delivery
efficiency. Bar coding provides the ability to track individual freight
items faster and more accurately than keyboard entry, saving multiple
hours of data delay. It provides real-time tracing of trailer unloading
and loading. This results in a reduction in errors, time, and personnel
required. Typical results are a 95% reduction in shipping errors and an
operational savings in labor-intensive areas of 15% to 20%, saving multiple
hours of data delay. It provides real-time tracing of trailer unloading
and loading. Consequently more frequent and accurate tracking increases
the visibility of each shipment location.
CONDITIONS:
- Thousands of cartons and shipments in process.
- Multiple trailers constantly in route. Cartons and shipments in various
trailers en route to destination.
- Multiple trailers unloading and loading LTL shipments transferred
- Customers asking for status regarding shipments including when pick
up occurred, current location of the shipment, when shipment was delivered,
number of cartons, and who received the shipment
OBJECTIVE:
The objective of bar
coded freight labels is to:
1. Increase the speed and the accuracy of data collection and the tracking
of shipments
2. Improve the response time to inquiries regarding shipment status.
They facilitate efficiency in data collection and freight processing
in fully automated systems in the these ways:
- paperless cross-dock operation:
Bar codes provide carriers with the means to operate a paperless
cross-dock operation. This requires scanning terminals to be located
at each receiving bay. As each trailer is emptied, the bar code
pro label on the carton is scanned. Cartons are gathered by waybill
and verified complete. As a result, real time data is collected
and stored in the computer, providing information on line for staging
and transferring to trailers cross-dock in the shipping bays for
delivery. Further, with installed in-motion scanner conveyor sorting
systems, cartons can be unloaded onto a moving conveyor, scanned
and automatically sorted and accumulated into trailers for routing
to the destination.
- automated hub operation:
Automated hubs are another area where superior efficiency can be
achieved. They can be configured with power takeaway conveyors at
each receiving door that will merge freight into a central conveyor
system. Multi-directional scanners mounted on high-speed tunnels
identify freight. Accumulation conveyors gather shipments into lanes
and release all pieces together, after the shipment has been verified
as complete. Accumulated cartons for each shipment can then be routed
in a unit to the awaiting trailer. Shipments can then be released
in the proper sequence so that placement on the trailer matches
the routing and delivery, thus speeding up delivery.
Shipments are linked to the specific trailer. This data is then
loaded into the driver's scanners for final scanning and confirmation
on delivery at the receiver's premises. The receivers name is keyed
into the scanner for proof of delivery. On return to the terminal,
the delivery data is downloaded into the system, closing off the
shipment and ending the tracking process.
Because many customers require a written signature, delivery manifests
are still being used. Over time, it is expected customers will accept
electronic signatures in much the same way bar codes are accepted.
- automated weight verification:
Freight is shipped and billed by weight. Carriers typically depend
on the shippers' stated weight, though they usually reweigh about
10% as a sampling verification, at their dock. With the use of bar
codes and automated conveyors, it is practical to weigh each piece
while being transferred via conveyors. The bar code ties each piece
to the waybill in one of two ways. In one method, the freight weight
is not recorded until the piece is passed at conveyor speeds over
an in-motion scale at the hub. Billing is generated at that time
by actual weight, class and destination. The only requirement is
that packages be separated one from another on the conveyor through
the in-line scale. Optionally, the shipment is recorded by shipper
weight. The actual weight recorded at the hub is compared to the
shipper's stated weight. If the actual weight at the hub exceeds
the shippers' stated weight, the shipper is billed for the corrected
weight.
- automated volume measurement:
Carton volume can be captured on the conveyor. By automatically
capturing the length, width, and height via scanners mounted on
the conveyor, the volume for each piece can be determined regardless
of shape. As a result trailer capacity can be measured ensuring
equipment is not overloaded. Freight charges for air cargo and other
tariffs are controlled by density in pounds per cubic foot. This
provides the carrier the information to determine whether the freight
charges should be rated by physical weight or volume weight. This
dimensioning capability operates at full conveyor speed, regardless
of positioning on the conveyor. The only requirement is that packages
be separated one from another through the scanning tunnel and the
in-motion scale.
- automated inquiry on delivery status:
Collected data is immediately stored in the computer. The bar codes
are scanned at each step in the process
as the freight is picked
up, transferred, and delivered, thus identifying the location and
status of the shipment. This information is immediately available
for inquiries by both those shipping and receiving the freight.
THE LABELING PROCESS:
Standard Pro books generally consist of a cover with driver instructions,
a back cover of tag board or chipboard (to add stiffness to the book),
25 to 50 label sheets of bar coded sub labels, and possibly other shipment
identification labels. Each of the subset labels on an individual sheet
would normally have the same number. One sheet would be used for each
Pick-up that a driver has. One label for Customer's Bill of Lading, One
for Shipping Company's Bill of lading and the remaining two labels for
the freight that is to be picked up.
1. Full cartons of pro labels are issued to terminals documenting box
number, beginning and ending number, missing numbers and when it was
sent.
2. Label sets are issued to drivers by the book, providing tracking documentation.
3. As the driver picks up each shipment, a sheet of bar coded labels
is used for each shipment. Usually, a label set or sheet contains three
to seven sub-labels all having the same number. As these identically
numbered subsets are applied to various cartons and documents, they
become the common thread by which tracking is achieved. The driver scans
the bar code and transmits the shipment data via on-board communication
systems to the centralized tracking computer to provide time specific
shipment information. The transmitted information is used to assign
the shipment to the best availible door. This reduces handling and improves
cycle time. While shipments are being loaded into the correct trailer,
the bills of lading are scanned and transmitted to a central billing
area.
Depending upon the requirements of the particular freight company, the
sub-labels within each sheet are applied differently. One of the sub-labels
within the set is affixed to the shipper's bill of lading, one sub-label
is affixed to the carrier's copy of the bill of lading, one or more
sub-labels are applied to the cartons or pallets to be shipped, one
on the driver's manifest. A label may also be used if the freight is
interlined with another carrier. A label may be used to specially identify
a shipment for return.
LABEL DESIGN:
Our freight pro label capabilities include:
- A wide variety of standard sizes and options
- Custom packaging
- Customized programs including proprietary check
digit calculations, computerized terminal number tracking; number
blocking programs, etc.
- Quality sampling reports on every box of pro labels.
The two key elements of a pro label system are high readability by the
bar code scanner and the document scanner and the guarantee of having
no duplicate numbers.
| NEEDS |
RESOLUTIONS |
| To maximize the readability of the numbers, bar code and Arabic. |
- Maximize the quiet
zone space. Instead of matrix-removed
construction, utilize butt
cut construction.
- Increase the read rate of the optical scanner
used to capture and digitally store the bill of ladings and proof
of deliveries (PODS) by:
- Using butt cut construction to maximize quiet zone around
the bar code
- Use non-scan inks to reduce print
contrast ratio and eliminate the digital capture of artwork
to minimize data storage requirements. Frequently, the PODS
are variably imaged with the customer's statement to show delivery.
It is difficult, but very critical to maintain the highest possible
optical scanning rate to insure proper digital capture and storage
of this data.
- Increase readability by incorporating a MOD check digit into
the bar code. A mod check digit has a verification algorithm within
it to check numbers within the code. This is particularly important
if of a bar code was scuffed or printed poorly.
- Facilitate the reading of the human readable
numbers by separating the check digit from the actual tracking number
and/or splitting the human readable number into 3 digit segments.
Frequently numbers used in pro label sets have many digits, 9 to
12 is not uncommon, including the check digit. This makes it extremely
difficult to read the actual number.
- Varnish overcoat the bar code on the label to protect it from scuffing.
Most high volume bar code labels are manufactured with toner-based
variable imaging
systems. Varnishing prevents toner picking and scuffing. This
is usually available with inline imaging methods such as ion
deposition, but not typically available with laser imaging systems.
- Utilize quality control systems during manufacturing
which scan every carton of labels and attach printed results to
each sample. This ensures, upfront, that there is a minimal chance
of misprinted or poorly printed bar codes.
|
| Poor bar code scanning occures because preprinted text on the carton
shows through the label. |
- Use opaque adhesive on the label to increase
opacity and decrease preprint show through.
|
| No duplicate numbered label sets. Identical numbered label sets result
in conflicting data about two shipments tracked by one shipment number. |
- Computer controlled printing.
|
| All bar codes within a label set MUST have the same number. |
- Paginate set as one label with multiple numeric
locations. Electronic printing eliminates skips associated with
numbering machines. Paginating label set guarantees all sub-labels
within a label set to have the same number.
|
| Simplify the issuing and use of label sets to drivers and handling of
label sets by drivers. |
- Booking in sets. This facilitates distribution
to the drivers. Pro labels are typically booked in sheets of 25
or 50. The quantity is a trade off between the average daily pickups
made by a driver and the economy of more sheets per book. Stitching
is more secure and economical than padding. While not required,
pro labels are typically booked with covers. Covers not only protect
the labels, they also add stiffness to the book. The front cover
is normally 100# tag. The face of the cover is variably imaged with
the terminal number as well as the number series of the labels within
the book.
|
| Create an opportunity to capture data for potential new customers. |
- Print panel on reverse side of label set to
list potential new sales leads.
|
| Make the label set accessible to the driver at all times. |
- Design a size, including dimensions and thickness
which will fit into the driver' shirt pocket.
|
| Facilitate the easy removal of sub-labels from the label set. |
- Facilitate the easy removal of sub-labels from the label set.
- Use strip coated adhesive to leave
a non-adhesive edge on the sub-labels thus allowing easy removal
from the liner.
|
| The label must adhere to corrugate, shrink-wrap, and paper. |
- Frequently high initial tack aggressive permanent
adhesive is used to assure labels stick immediately to the carton
or shrink-wrap.
|
| Maximize the utilization of all label sets within the book. Because
of the constant use of the pro label books and their convenient size,
drivers frequently use the back of the book covers as their note pad,
writing down the location of additional pick ups or deliveries. When
this space is fully taken, many times the balance of the book is thrown
away, simply so the driver can use a new cover for documenting new pickups
or deliveries. This is an expensive note pad! |
- Preprint lines on the front and back of the
back cover. This will allow the driver's to list more pickups and
deliveries within the same space, thus reducing the loss of label
sets when the books are thrown out.
- The Book Saver Feature. Insert an
additional back cover with preprinted lines to provide additional
"note" space for the driver. The additional expense of
one ply of tag is significantly less than one sheet of label stock
(one sheet in a book of 25 sheets represents 4%).
|
| Minimize the time it takes to find and apply separate "hazardous
material" labels or COD labels onto shipments requiring such labels.
Traditionally, "HAZ MAT" or "COD" labels are kept
inside the truck on rolls or sheets and used as required. When they
are required, the driver must return to the truck cab, find the required
labels, return to the shipping area, and apply the labels. |
- Include one combination sheet of "HAZ
MAT" and "COD" labels in each book of label sets.
This will eliminate the lost time taken when the driver must go
to the truck cab, locate the labels, return and affix them to the
freight.
|
| Sometimes shippers and/or recipients require a delivery receipt. |
- Provide a sheet of delivery receipt labels
within the pro book
|
| Sometimes shippers require that label sets be applied to the shipment
and then transferred to another location (i.e. from carton to document)
at a later date. |
- Seated labels. Trap a sub-label within the
liner. Apply the original label, and later remove it for relocation.
This is significantly less expensive than piggyback label material.
|
QUALITY CONTROL:
Though not desirable, missing numbers are not typically a concern. The
major concern is duplicate numbers or non-scannable numbers. With customer
approval, we remove one or two label sets per box, scan the bar codes
and print out the results. The results are stapled to the sample and forwarded
upon shipment of the order. The readability of the codes can be verified
before they are introduced into the system.
RECEIVING PRO LABELS:
| NEEDS |
RESOLUTIONS |
| Receiving pro labels can be a tedious effort. Typically, each terminal
has a separate number series, requiring the cartons for each terminal
to be separated and identified. Number series must be keyed into the
computer. |
- Speed up the receiving process and the distribution
process by bar coding the starting number and ending number on each
carton label.
- Speed up the receiving process by bar coding
the starting and ending number of each carton on each pallet packing
list. By simply scanning the starting and ending number of each
carton on the packing list, the entire shipment can be automatically
loaded into the computer system.
|
OTHER BAR CODES USED IN SHIPPING:
Today manufacturers, distributors, and retailers want to manage the supply
chain more efficiently. They want to know much more than just shipping
status and location. They want to know more than simply the product code.
They want to know batch number, use by date, serial number and more. And
they want it all in an automated format usable by everyone in the supply
chain. This is achieved using bar codes with application identifiers,
prefixes that are used to identify the information for which the bar code
is being used.
- EAN 128 symbology:
EAN 128 is the symbology standard for bar coding carton content information.
EAN 128 is an open and very flexible standard. The concept is straightforward;
encode, at the source, all information potentially used by those in
the supply chain. Manufacturers, distributors, carriers and retailers
can then extract the information they need. Beyond product information,
EAN128 has the ability to provide logistics providers with information
such as weight, cubic, quantity, delivery address, purchase order number,
and serial shipping code number. The process requires that EAN 128 bar
code labels be attached to each carton. When the shipment is received,
carton data can be automatically and accurately captured into the recipient's
database, facilitating shipment receipt and inventory control.
- two-dimensional symbology:
The use of two-dimensional
(2D) symbology, primarily PDF
417, is the hottest technology in transportation. The primary application
is to encode the entire bill of lading for rapid and accurate data entry.
This is the key to eliminating problems with freight bills. Traditional
systems involve manually keying frequently extensive bill of lading
(BOL) data at the freight terminal, resulting in frequent errors. A
large percentage of invoices are rejected in computer systems for discrepancies
and costly manual processing.
By encoding the BOL data in a PDF 417 symbol, the carrier can quickly
and accurately scan in the BOL data at the terminal, reducing labor
costs and nearly eliminating freight bill errors. Since the shipment
information originated by the shipper is so accurate, shipments needed
very little checking, compared to shipments without this coded information,
which frequently sit in receiving until shipment detail errors are reconciled.
We manufacture pro label sets for many of the leading U.S. domestic
carriers.